PUREWATER, LDA reserves the right to unilaterally modify at any time, without prior notice, the presentation and content of this website, the equipment presented, its services and the general conditions of use, always reserving contracts already concluded and in execution. before any modifications. These eventual modifications, if they occur, will always be aimed at improving the website and the services made available to the user.
The privacy policy presented here indicates how PUREWATER, LDA uses and protects all information that the user provides when using the website.
PUREWATER, LDA takes the privacy of its users and customers very seriously and is therefore constantly committed to ensuring that privacy is protected.
PUREWATER, LDA may ask the user to provide some information that allows them to be identified when visiting this website, but we guarantee that this data will be used exclusively in accordance with this privacy statement.
PUREWATER, LDA reserves the right to modify this policy whenever it deems necessary, updating this page in accordance with any changes that may be implemented. The user should check this page frequently to ensure that they remain in agreement with this policy.
Terms of Use
1- Objective
This document establishes the pre-contractual information relating to contracts concluded remotely on the website www.purewater.pt referred to in article 4 of Decree-Law no. 24/2014 of 14 February, and all subdomains/sub-websites. . The domain www.purewater.pt is owned by the company Purewater, LDA, headquartered at Avenida do Parque, Loja 20 A, 2635-297 Rio de Mouro, Portugal, with NIF 510 009 328.
PUREWATER, LDA reserves the right to freely modify this pre-contractual information in order to bring it into line with applicable legislation, without the need or obligation of any prior notice.
Both browsing the website www.purewater.pt, its sub-domains and sub-websites, as well as purchasing any product through these addresses, presupposes acceptance of these Terms of Use and especially the Conditions of Use contained on this page.
2- Conditions of Use
The User undertakes to use all websites in the PUREWATER, LDA universe in compliance with the provisions of applicable legislation, refraining from using any of their web pages for activities that are contrary to the law, morality and good customs, or rights and interests. third parties.
The website www.purewater.pt may have links to other websites, within the PUREWATER, LDA universe or outside it, which may contain useful information for users. These terms and conditions will not apply to any third party website. As such, if the user visits another website, redirected from our website, he must read its privacy policy.
3- Intellectual property
All content and information contained in www.purewater.pt and its subdomains are the property of PUREWATER, LDA and therefore the use, reproduction, copying and dissemination by other means of logos, texts, images and videos contained in this website is subject to your prior authorization to that effect.
The logos and trademarks of the equipment and companies present on this website are the property of their respective owners and are used on this website for the purpose of advertising and commercial promotion of these products.
4- Product and Price Information
4.1 Product Information
PUREWATER, LDA takes into account information regarding the essential characteristics of the equipment through technical descriptions shared by its suppliers, and photographs that illustrate the products sold, in strict compliance with the best market standards.
4.2 Pricing Information
Retail prices listed on www.purewater.pt and its subdomains are shown in Euros. VAT is included in all prices mentioned.
Shipping service costs are also included in the prices shown for Mainland Portugal and Islands. PUREWATER, LDA reserves the right to change prices at any time without prior notice.
In the event of a computer, manual, technical or any other error that causes a substantial change not foreseen by PUREWATER, LDA in the retail price, such that it becomes an exorbitant value or a value that is clearly insignificant, the purchase order will be considered invalid and canceled and will not be processed. However PUREWATER LTDA. undertakes to inform the buyer of this cancellation and try to resolve/correct the error as quickly as possible.
The prices of the equipment available at www.purewater.pt are only valid for purchases made on this website.
5- Warranty
The equipment sold by PUREWATER, LDA at www.purewater.pt is covered by the legal warranty regime (3 years), in accordance with the provisions of article 5 of Decree-Law no. 67/2003, of April 8, with amendments introduced by Decree-Law No. 84/2008, of May 21.
Defective equipment – You must go to the PUREWATER, LDA physical store presenting the invoice and the complete item. If this option is not possible, you can send a collection request to the email: info@purewater.pt. This service adds costs to the customer.
Returns due to damage during transport – If the customer detects any anomaly or damage caused by the transport of the equipment they ordered, they must immediately report this incident to PUREWATER, LDA.
We suggest that upon receipt, and in the presence of the carrier, you check for any visible damage that may have been caused during transport. If the packaging is damaged in any way, you must not accept the delivery and inform the carrier of the return.
PUREWATER, LDA informs that after signing the transport guide, it will not be responsible for any physical damage caused during transport.
6- Returns and Contract Terminations
The customer has a period of 30 days, counting from the day on which he acquires physical possession of the equipment. In the event that you have ordered several pieces of equipment in a single order and they are eventually delivered to you separately, the 30 days start counting on the day you acquire physical possession of the last item.
In both cases there is no need to indicate the reason for this intention. However, PUREWATER, LDA, for reasons of commercial courtesy and to improve the services provided, may ask the customer about the reasons for this return.
7- Responsibility
PUREWATER, LDA is not responsible for any losses resulting from any computer viruses or any other situations beyond its control that prevent access to and correct functioning of the website www.purewater.pt, as well as the services made available on it.
8- Privacy and Data
PUREWATER, LDA respects the privacy of all users of its website www.purewater.pt and is committed to protecting the personal information that each user decides to share. Some sections or features of this website can be browsed without the user disclosing any personal information.
However, when the collection of personal information is necessary to provide services, or process orders, or even when each user decides to provide some of their personal data, the use of this information and data will be carried out in compliance with applicable legislation on data protection. personal data – Law 67/98 of October 26, Data Protection Law – to ensure the confidentiality and security of the personal data provided.
The entity responsible for the collection and processing of personal data is PUREWATER, LDA.
As part of customer data management, the personal data collected will be transmitted to third parties that are freight transport companies for the sole and exclusive purpose of transporting and delivering the equipment purchased by the user and holder of the personal data collected.
The provision of personal data is optional and the right to access, rectify and cancel any data provided will always be guaranteed, in accordance with the law, and this right may be exercised in person or in writing, directly to the address of PUREWATER, LDA.
Privacy and Cookies
1 – Data collected
The following data may be collected when visiting this website:
• Name;
• Contact information, including postal address and email address;
• Demographic information, requests, preferences and interests;
• Other information relevant to customer surveys and/or offers.
2 – What do we do with this data
We need this data in order to identify your personal needs and preferences, with a view to presenting and providing equipment and/or services that may meet your needs.
The use of your data essentially focuses on:
• Maintenance of our customer database;
• Improve our equipment and/or services;
• Internal analysis of opinions regarding purchases made;
• Periodic sending of promotional emails about new equipment;
• Electronic disclosure of special offers or other information in accordance with your preferences;
• Contact you sporadically for market research purposes;
• Personalize the website according to your interests.
These contacts will preferably be made by email, but may also occur by telephone or mail, and you may express your intention not to receive them.
Under no circumstances will PUREWATER, LDA sell, transfer or transmit your data to third parties.
3 – Security
We are constantly working towards IT security to ensure that your data is and remains safe. To prevent unauthorized access to or disclosure of this data, we have implemented physical, electronic and administrative procedures that ensure the safeguarding and protection of the data we collect online.
4 – What are Cookies and what do we do with them
WHAT IS A COOKIE
A cookie is a small computer file which asks permission to be stored on your computer or mobile device. By accepting this storage, the file is added and the cookie will help to personalize your browsing experience and thereby improve it.
ESSENTIAL COOKIES
These are technical cookies related to the functioning of the website. They allow you to identify and save the user’s session when logging into your account, or adding items to the virtual shopping cart.
PERSONALIZATION COOKIES
These are files that store user preferences regarding the website’s features. A good example is accepting consent to the use of cookies just once and never being bothered about it again. These can also be files that define your language, so you don’t have to choose your preferred language every time you visit the site.
ANALYTICS COOKIES
They are the ones that interfere the least in the user’s browsing experience and allow the collection of data related to the user’s browsing and behavior on the website. For example, knowing which pages are most visited at a given time, how many users visited the website in a given period or monitoring the performance of the server itself.
HOW WE USE COOKIES
We use traffic records from these cookies to identify which pages are most frequently used. This allows us to analyze traffic data and improve our website in order to better meet user needs. We only use these cookies for statistical analysis purposes and after these analyses the data is removed from the system.
TO KNOW
A cookie does not give us access to your computer or any information about you, other than the data you choose to share with PUREWATER, LDA. The user can choose to accept or refuse one or all cookies.
REFUSAL
Most browsers automatically accept cookies, but the user can change this preference in their settings. Alternatively, you can use a common option in browsers, commonly called incognito browsing (“New Window Without Registration” in Google Chrome. The user must bear in mind that refusing to use cookies will affect/limit their navigation and experience on the website.
5 – External links
Our website may contain links to other websites of interest to the user. Although we are extremely cautious about the external links we publish on our website, we warn you that we have no control over them, either now or in the future. For this reason, we cannot be held responsible for the protection and privacy during this navigation, nor in relation to the data that the user provides while visiting such sites.
Our privacy statement applies only to the PUREWATER, LDA website and not to the websites of the external links presented therein. For this reason, we recommend that you consult the privacy policy of these websites in question.
